Job Summary:

Responsible for providing technical and functional support for the Warehouse Management System (WMS). This role ensures system stability, resolves operational issues, and collaborates with internal teams to optimize warehouse processes.

Key Responsibilities:

System Support & Troubleshooting

• Monitor system performance and resolve system-related issues.
• Investigate and troubleshoot order processing, inventory discrepancies, and interface failures.
• Work with IT teams, and warehouse staff to resolve technical problems.

Configuration & Process Optimization

• Maintain and update system configurations to align with business needs.
• Support system enhancements, and process improvements.
• Assist in defining best practices for warehouse operations and system usage.

Reporting & Compliance

• Generate reports on inventory, order fulfillment, and system performance.
• Ensure compliance with operational and system-related policies.

Qualifications & Skills:

• Experience in WMS support, configuration, or administration.
• Familiarity with warehouse operations, inventory management, and order processing.
• Strong analytical and problem-solving skills.
• Ability to communicate technical solutions to non-technical users.

Please refer to job description.