We are seeking a dedicated and professional Virtual Dental Assistant to join our team. The ideal candidate will provide exceptional virtual assistance to our dental office, ensuring patient satisfaction and maintaining the confidentiality required for HIPAA compliance.

Roles and Responsibilities:

• Virtually welcome patients and collect necessary information.
• Reassure patients and respond to their inquiries.
• Answer phone calls and handle patient scheduling.
• Build and maintain relationships with doctors, patients, and other clinic staff.
• Send reports and organize patient records.
• Perform any other administrative tasks as directed by the client.

Job Requirements:

• Must be a college graduate or have relevant customer service experience.
• Fluent in English communication, both written and verbal.
• Excellent customer service skills, with a friendly and professional demeanor.
• Ability to work effectively in a collaborative team environment.
• Strong analytical skills and adaptability to learn quickly.
• Proficient in using computers and technology.
• Medical-related field experience is a plus, but not required.

Training Program:

Upon hiring, candidates will undergo a 1-month training program covering:

• Dental knowledge and terminology
• Communication skills
• Software training specific to our clinic's systems

During the training period, you will receive Php 10,000 for the first month.

Additionally, a night premium and internet allowance will be provided during the training period.

Shift Details:

• Shift starts at 11:00 PM and ends at 5:00 AM Philippine time while on training.
• This is a 6-hour shift with a 1-hour break included while on training.
• After the training, the schedule will be a 9-hour shift, including a 1-hour break.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php18,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• Fixed shift
• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Tips
• Yearly bonus

Please refer to job description.