Online Customer Service Representative

Metacom Careers

Дин45.5-90.9K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Respond to customer inquiries via email, chat, and social media.
  • Address customer inquiries, assist with product information, and achieve sales targets.
  • Provide accurate product information and troubleshoot issues.
  • Ensure a positive customer experience through effective communication.
  • Maintain knowledge of company policies and procedures.
  • Collaborate with team members to resolve complex issues.
  • Document interactions and feedback for continuous improvement.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Less than 1 year of experience in customer service or sales.
  • Skills and Competencies: Proficiency in sales pipeline management and exceptional customer service skills.
  • Working Conditions: Remote work environment with flexible hours.
  • Qualities and Traits: Strong communication skills, patience, and a problem-solving attitude.
Sales PipelineCustomer Service
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Brian Lamban CSSWB

HR ManagerMetacom Careers

High response rate

Working Location

Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Posted on 04 June 2025

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