Hotel Front Desk Agent
4King's Management Consultancy Services
Job Description
Description
- Greet and check in guests, ensuring a warm and welcoming atmosphere.
- Manage reservations and handle inquiries efficiently.
- Coordinate with housekeeping and maintenance to ensure guest satisfaction.
- Process payments and maintain accurate records.
- Assist with concierge services, providing local information and recommendations.
- Handle guest complaints and requests promptly and professionally.
- Maintain the front desk area and ensure a smooth operation.
Requirements
- Educational Qualifications: High/Senior High School diploma or equivalent required.
- Experience Level: No prior experience necessary; training provided.
- Skills and Competencies: Proficiency in English, strong customer service, and relationship management skills.
- Working Conditions: Fast-paced environment; may require working weekends and holidays.
- Qualities and Traits: Excellent interpersonal and communication skills, friendly demeanor, and attention to detail.
HR HANNA MAE MENDOZA
HR COORDINATOR 4King's Management Consultancy Services
More than ten replies today
Work Location
1754 Francis Bldg Room 202 2nd Floor Sta Cruz Manila, Francis Building
Posted on 11 June 2025
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