Customer Support
Lee Systems Technology Ventures
Job Description
Description
- The Customer Support Representative / Implementation Officer is responsible for handling both existing and new client engagements.
- This includes the implementation and training of LSTVI’s proprietary software solutions, addressing client concerns, and providing after-sales technical support.
- The role ensures client satisfaction through responsive support, timely implementation, and proper documentation of enhancements and customization requests.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration or any related field.
- Minimum of 1–2 years of experience in software implementation, client support, or a similar role.
- Excellent verbal and written communication skills in English
- Strong troubleshooting and problem-solving skills
- Proficiency in using CRM systems, remote access tools, and support ticketing systems
- Ability to work under pressure and meet tight deadlines
- High level of organizational skills and attention to detail
- Willing to travel for onsite client training and support, if needed
ALEX RAZO
HR AssistantLee Systems Technology Ventures
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Working Location
887, Lee Systems Technology Ventures, Inc. 887 B, West Grace Park, 8th Avenue W, Caloocan, Kalakhang Maynila, Philippines
Posted on 23 June 2025
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Lee Systems Technology Ventures
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51-100 Employees
Information & Communication Technology
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