Spanish Bilingual Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Paid Holidays, Philhealth
Description
- Handle inbound and outbound customer calls, emails, and chats in English.
- Provide timely and accurate information about products, services, orders, and policies.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Document and update customer interactions in the CRM system.
- Collaborate with other departments to address and resolve customer concerns.
- Maintain knowledge of company products, services, and updates.
- Achieve performance goals related to customer satisfaction and response times.
Requirements
- Completed at least 2nd year of college (no failing subjects)
- Minimum 6 months of BPO experience
- Conversational Spanish communication skills (verbal and written)
Innah Paaño
Recruitment Team LeadSynlink Recruitment Outsourcing Co. Inc.
More than ten replies today
Working Location
McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines
Posted on 29 July 2025
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