As a CSR, you will handle customer inquiries, resolve issues, and assist with product-related questions. Manufacturing or vape industry experience is a plus, but fresh graduates are welcome to apply.

Key Responsibilities:

• Answer customer inquiries via phone, email, and chat.
• Provide product information and assist with orders and returns.
• Resolve customer complaints promptly and professionally.
• Maintain accurate customer interaction records.

• Bachelor's degree (fresh graduates are welcome).
• Experience in customer service or manufacturing is preferred.
• Strong communication skills and customer-first attitude.
• Basic knowledge of vape products is a plus.