Customer Service Representative
Staffing co.
Job Description
Description
- We are seeking a Customer Service Representative to manage customer queries and complaints.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
Requirements
- High school diploma, general education degree, or equivalent.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of personalities.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Jamielyn Fernandez
HR OfficerStaffing co.
Active today
Working Location
c5, Concentrix Bridgetowne Recruitment Site. C5 Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 09 July 2025
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BPO & Call Center
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