Customer Service Associate for Samsung Service Center (SM MEGAMALL)
Exccell Workforce Solutions Corp.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Provide exceptional customer support through various communication channels.
- Resolve inquiries and complaints efficiently and effectively.
- Maintain knowledge of products and services to assist customers.
- Document customer interactions accurately in the system.
- Collaborate with team members to improve service processes.
- Work towards achieving individual and team performance goals.
Requirements
- Educational Qualifications: Diploma required.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Proficiency in digital marketing, technical skills, teamwork, and back office support.
- Working Conditions: Office environment with a focus on teamwork and collaboration.
- Qualities and Traits: Strong communication skills, problem-solving abilities, and a positive attitude.
Lea Cuadra
HR ManagerExccell Workforce Solutions Corp.
Reply 3 Times Today
Working Location
SM Megamall - Building B. Bldg B J. Vargas St Brgy, Mandaluyong City, 1550 Metro Manila, Philippines
Posted on 30 June 2025
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Exccell Workforce Solutions Corp.
Unfinanced / Angel
501-1000 Employees
Human Resources & Recruitment
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