Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain knowledge of products and services to assist customers effectively.
- Document interactions and feedback for continuous improvement.
- Work collaboratively with team members to enhance customer satisfaction.
- Adhere to company policies and procedures consistently.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Respond to customer inquiries, resolve complaints, and provide product information.
- Working Conditions: Office environment, potential for high call volume.
- Qualities and Traits: Patience, empathy, detail-oriented, and a team player.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Posted on 25 July 2025
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