Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Meal Allowance
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Free Meals
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Assist customers with inquiries and resolve issues promptly.
- Provide product information and guide users through troubleshooting steps.
- Maintain patient and positive communication in all interactions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to enhance service quality.
- Meet or exceed performance metrics and targets.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or related field.
- Experience Level: Less than 1 year of experience in customer service or call center settings.
- Skills and Competencies: Proficiency in managing sales pipelines, strong interpersonal skills, and excellent customer service expertise.
- Working Conditions: Office-based role within a call center environment, fast-paced and dynamic.
- Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude towards problem-solving.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
Posted on 15 July 2025
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