Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer service through various channels (phone, email, chat).
- Resolve customer inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist with product knowledge to enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years in customer service or call center roles.
- Skills and Competencies: Proficient in English, excellent communication skills, and strong problem-solving abilities.
- Responsibilities and Duties: Assist customers via phone, handle inquiries, resolve complaints, and maintain customer records.
- Working Conditions: Fast-paced environment may require flexible hours.
- Qualities and Traits: Patient, empathetic, team-oriented, and detail-focused.
- Qualifications: College Graduate with at least 6 months CCE/TSR or Undergraduate with at least 1 year CSR/TSR
- With knowledge on Windows OS and MS Office Apps, B2 CEFR, 32WPM.
Camila Jalimao
RecruiterJetSon Manpower Agency
More than ten replies today
Working Location
Tech 1 Hub SM Clark
Posted on 16 July 2025
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