Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and with empathy.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Participate in training sessions to enhance skills.
- Ensure customer satisfaction and loyalty.
Requirements
- Educational Qualifications: High/Senior High School diploma or equivalent.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Strong communication and listening skills, problem-solving abilities, and proficiency in basic computer applications.
- Working Conditions: Office environment with standard hours; possible evenings or weekends.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude towards customer service.
Jenicah Marcelo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply Today 0 Times
Working Location
The Annex at SM City Davao. 3H2Q+2QR, Quimpo Blvd, Talomo, Davao City, 8000 Davao del Sur, Philippines
Posted on 18 June 2025
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