Customer Service Representative
Metacom Careers
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer support via phone, email, and chat.
- Address inquiries, resolve issues, and offer product information.
- Maintain a positive attitude and calm demeanor in challenging situations.
- Document customer interactions and feedback accurately.
- Collaborate with team members to enhance service quality.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: No experience required; entry-level candidates welcome.
- Skills and Competencies: Strong English communication skills, problem-solving ability, and customer-oriented mindset.
- Working Conditions: Office environment, regular hours, and potential for remote work.
- Qualities and Traits: Patience, empathy, professionalism, and a positive attitude.
Brenny Lamban
HR ManagerMetacom Careers
More than ten replies today
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 21 May 2025
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