Customer Service Representative
Metacom Careers
Job Description
Benefits
Time Off & Leave
Birthday Leave, Vacation Leave, Volunteer Time Off
Work-Life Balance
Dependent Care
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Maintain customer records and update account information.
- Collaborate with team members to resolve complex problems.
- Adhere to company policies and procedures while ensuring a positive customer experience.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving skills, and a customer-centric attitude.
- Working Conditions: Office environment; may require working shifts.
- Qualities and Traits: Patience, empathy, and a positive demeanor are essential.
Brian Lamban CSSWB
HR ManagerMetacom Careers
Active today
Working Location
Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines
Posted on 15 May 2025
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