• Provide exceptional service to customers via phone, email, and chat.
• Resolve customer inquiries and issues promptly and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Stay updated on product information and company policies.
• Follow up on customer feedback to ensure satisfaction.

Education:

• High/Senior High School diploma required.
• Experience Level:
• No prior experience required; training will be provided.
• Skills and Competencies:
• Proficient in English, excellent customer service skills, strong problem-solving abilities, ability to work collaboratively as a team player, and outstanding organizational skills.
• Responsibilities and Duties:
• Address customer inquiries, resolve issues, provide product information, and maintain accurate records.
• Working Conditions:
• Fast-paced office environment; may require flexible hours.
• Qualities and Traits:
• Positive attitude, patience, strong communication skills, and a commitment to customer satisfaction.