Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently.
- Maintain a positive, empathetic, and professional attitude.
- Document interactions and update customer records.
- Assist in identifying product improvements based on customer feedback.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Fresh graduates or students encouraged to apply.
- Skills and Competencies: Proficient in English, adept in call center environments, and a strong team player.
- Working Conditions: Fast-paced call center setting with flexible hours.
- Qualities and Traits: Patient, communicative, and enthusiastic about customer service.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 08 July 2025
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