Healthcare Documentation Associate

Metacom Business Process Outsourcing Solution Inc.

Дин44K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Dental Insurance, Disability Insurance, Health Insurance, HMO

  • Perks Benefits

    Employee Discount, Retirement Plan, Sleeping Quarters

  • Professional Development

    Job Training, Mentorship Program

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Dependent Care

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Description

  • Manage customer inquiries and resolve issues via phone, email, and chat.
  • Provide accurate information about products and services.
  • Maintain customer records and update information in the database.
  • Collaborate with team members to enhance customer satisfaction.
  • Follow up on customer interactions to ensure resolution.
  • Demonstrate empathy and professionalism while handling complaints.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: No prior experience required; fresh graduates are encouraged to apply.
  • Skills and Competencies: Strong customer service abilities, excellent people skills, effective problem-solving capabilities, and a team player mentality.
  • Working Conditions: Office-based in a call center environment with flexible shifts.
  • Qualities and Traits: Empathetic, patient, and resilient with a positive attitude.
Customer ServicePeople SkillsTeam PlayerCall CentreProblem Solving
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Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Replied 2 minutes ago

Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 10 July 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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