Customer Care Representative
MD-TORCH Solutions
Job Description
Benefits
Allowances
Telecommunication Allowance, Meal Allowance, Transportation Allowance
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Apprenticeship Program
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance customer satisfaction.
- Identify trends and recommend process improvements.
- Assist in training new team members as needed.
Requirements
- Educational Qualifications: High/Senior High School diploma or equivalent.
- Experience Level: No prior experience required; fresh graduates are encouraged to apply.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced environment; may require shifts and weekend work.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
More than ten replies today
Working Location
Manila. Manila, Metro Manila, Philippines
Posted on 21 February 2025
Explore similar jobs
View more similar jobsCustomer Care Representative (Retail Sales and Retention)
MCINegotiable
On-site - ManilaFresh Graduate/StudentDiplomaFull-time
BossHR Manager
Customer Advisor
Dynamic Talent SolutionsДин37.3-46.6K[Monthly]
On-site - ManilaFresh Graduate/StudentDiplomaFull-time
Sharmaine GregorioDelivery Lead
Chat Support Representative (with Editing Skills)
Sunstar Grand Hotel Inc.Дин18.6-28K[Monthly]
On-site - ManilaFresh Graduate/StudentHigh/Senior High SchoolFull-time
Patricia BiagHR Officer
Customer Care Representative
Metacom CareersДин65.3-83.9K[Monthly]
On-site - Mandaluyong<1 Yr ExpHigh/Senior High SchoolFull-time
Brian Lamban CSSWBHR Manager
Customer Care Representative
Cepat Kredit Financing Inc.Дин74.6-111.9K[Monthly]
On-site - Pasig3-5 Yrs ExpBachelorFull-time
Annielou EscalonaHR Officer
MD-TORCH Solutions
No financing required
<50 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.