Chat and Voice Customer Service Associate

Metacom Careers

Negotiable
On-site - Mandaluyong1-3 Yrs ExpDiplomaFull-time
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Job Description

Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via chat, email and phone
  • Provide knowledgeable answers to questions about services
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 year experience with an international BPO
  • Or at least 1 year experience in sales (car sales, real estate, life insurance)
  • Or at least 1 year experience in a customer facing service (service crew, barista, receptionist)

Requirements

Please refer to job description.

Communication SkillsProblem SolvingEmpathyActive ListeningTime ManagementCustomer Relationship ManagementConflict ResolutionMultitaskingAdaptabilityProduct Knowledge
Preview

Brian Lamban CSSWB

HR ManagerMetacom Careers

High response rate

Working Location

Ortigas Avenue, Mandaluyong, PH

Posted on 10 May 2025

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