Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Vacation Leave
Description
- Assist customers with inquiries and resolve issues promptly.
- Provide product and service information to enhance customer satisfaction.
- Document interactions accurately in the system.
- Handle complaints with empathy and professionalism.
- Achieve performance metrics and maintain a positive attitude.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, provide information, and resolve issues efficiently.
- Working Conditions: Office environment with standard working hours and occasional shift work.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude toward customers.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 17 July 2025
Explore similar jobs
View more similar jobsCall Center Representative
Neksjob PhilippinesДин44.4-53.2K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Day Shift only - Weekends off - Customer Support - Non Voice Agent - Onsite
Sapient Global ServicesДин35.5-44.4K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Sapient CareersRecruiter
Call Center Representative
Metacom Business Process Outsourcing Solution Inc.Дин35.5-53.2K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
Caryl Faye DionisioHR Officer
Call Center Representative
Staffing co.Дин26.6-35.5K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Marielle DesiderioHR Officer
Call Center Representative
Crescendo Staffing and Business Consulting Inc.Дин35.5-44.4K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Dave CaroHR Officer
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.