Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance, Medical Reimbursement
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Birthday Leave, Sick Leave
Description
- Handle inbound and outbound calls professionally.
- Provide accurate information about products and services.
- Resolve customer inquiries and complaints effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Meet performance metrics and targets consistently.
- Continuously update product knowledge.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: Less than 1 year of relevant experience preferred.
- Skills and Competencies: Proficiency in English, customer service, Salesforce, sales pitching, closure, organizational, people, and interpersonal skills.
- Working Conditions: Fast-paced call center environment, may require extended hours.
- Qualities and Traits: Strong communicator, empathetic, resilient, and goal-oriented.
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Active within three days
Working Location
TeleperformanceSilver City 2, Central Ave, Pasig, Metro Manila, Philippines
Posted on 25 July 2025
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