Call Center Representative
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Job Description
Description
- Provide exceptional customer service via phone, ensuring inquiries are addressed promptly.
- Handle complaints and provide appropriate solutions, escalating when necessary.
- Maintain accurate records of customer interactions and transactions.
- Work collaboratively with team members to achieve performance goals.
- Stay updated on product knowledge and company policies.
Requirements
- Job Title: Call Center Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of relevant experience.
- Skills and Competencies: Strong English language proficiency, exceptional customer service, organizational skills, and team collaboration. Proficient in call center operations and back office support.
- Responsibilities and Duties: Handle customer inquiries, schedule appointments, and provide support.
- Working Conditions: Fast-paced office environment with occasional overtime.
- Qualities and Traits: Must possess excellent interpersonal skills, adaptability, and a positive attitude.
Ruth Ann Nite
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Working Location
Icon Plaza. Icon Plaza, Federacion Dr, Taguig, Metro Manila, Philippines
Posted on 06 February 2025
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