Call Center Representative

KMDC Employment Services

Urgent
Дин36.4-54.6K[Monthly]
On-site - Manila<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Employee Discount, Gym Membership, Sleeping Quarters, Training Subsidy

  • Professional Development

    Employee Assistance Program, Professional Development

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Description

  • Answer inbound calls and assist customers with inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and effectively.
  • Document conversations and maintain records of customer interactions.

Requirements

  • Educational Qualifications: High/Senior High School degree is required.
  • Experience Level: Less than 1 year international call center experience in a csr/tsr role.
  • Skills and Competencies: Proficient in English language, strong communication and listening skills.
  • Responsibilities and Duties: Manage inbound and outbound calls, resolve customer inquiries, and provide excellent service.
  • Working Conditions: Office environment, may require evening shifts.
  • Qualities and Traits: Patient, and able to work under pressure.
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

More than ten replies today

Working Location

Concentrix San Lazaro Recruitment Site. Ground Floor Vertex One Bldg St, Felix Huertas Rd, Santa Cruz, Manila, 1008, Philippines

Posted on 14 January 2025

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