Call Center Agent
RSD Human Resource Management Consultancy
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Work-Life Balance
Dependent Care
Description
- Handle inbound and outbound customer calls efficiently.
- Provide excellent customer service and support.
- Resolve customer inquiries and complaints promptly.
- Maintain detailed records of interactions in the database.
- Meet performance metrics and targets.
- Collaborate with team members for process improvement.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in a call center or customer service role.
- Skills and Competencies: Proficient in English, strong customer service skills, and effective scheduling abilities.
- Working Conditions: Office environment with regular shifts; potential for remote work.
- Qualities and Traits: Excellent communication skills, patience, empathy, and problem-solving abilities.
Sunshine Villamor
HR OfficerRSD Human Resource Management Consultancy
High response rate
Working Location
One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
Posted on 04 August 2025
Explore similar jobs
View more similar jobsCall Center Agent
Neksjob PhilippinesДин44-52.8K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center Agent
Ubiquity Global Services, Inc.Дин26.4-35.2K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Ubiquity PhilippinesTalent Acquisition
Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.Дин35.2-52.8K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Trecia ObseñaRecruitment Associate
Alorica Taguig BGC Hiring RAMP BPO Agents
JobsAvenuePHДин26.4-44K[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
John Christopher BriagasOwner
Customer Service Associate | Wireless & Mobile Communications | TaguigUrgent
Sutherland PhilippinesДин35.2-52.8K[Monthly]
On-site - Taguig1-3 Yrs ExpHigh/Senior High SchoolFull-time
Irene NuguidLead
RSD Human Resource Management Consultancy
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.