Call Center Agent
E-Solutions IT Services
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide information about products, services, and company policies.
- Resolve customer complaints or issues in a timely and professional manner.
- Process customer orders, returns, and exchanges.
- Document customer interactions and transactions accurately in the system.
- Collaborate with other departments to ensure customer satisfaction.
- Maintain a high level of product knowledge to assist customers effectively.
- Assist with other customer service-related duties as assigned.
Requirements
- Diploma or equivalent.
- 6 months to 1 year of experience in Financial Services or a related customer service field.
- Strong verbal and written communication skills.
- Excellent problem-solving skills and attention to detail.
- Ability to manage and prioritize multiple tasks in a fast-paced environment.
- Friendly and approachable demeanor with a customer-first attitude.
Mary Joy Glocel Geulin
HR OfficerE-Solutions IT Services
Reply Today 1 Time
Working Location
WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines
Posted on 20 May 2025
Explore similar jobs
View more similar jobsCall Center Agent
Metacom CareersДин45.7-63.9K[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
Eduard LagmanHR Officer
Call Center Agent
Neksjob PhilippinesДин45.7-54.8K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative – Healthcare AccountUrgent
MetHealthДин27.4-36.5K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
Kirby Del PosoOwner
Medical Allied Graduate W or W/O BPO Experience 25k-28k
Global Group Innovative Services, Inc.Дин45.7-54.8K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
Stewart RaabHR Officer
Call Center Agent / Healthcare Account / Sagility CompanyUrgent
Polaris CareersДин27.4-36.5K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Jhon Eric CastilloHR Officer
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.