Customer Experience Team Lead

Gladex Travel and Tours Corp.

ДОМ35.3-44.1K[月絊]
オンサむト - マニラ1 幎未満の経隓倧卒正瀟員
共有

職務内容

犏利厚生

  • 埓業員の評䟡ず報酬

    幎間査定, むンセンティブ

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 有絊䌑暇, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    HMO

  • その他

    䌚瀟の゜ヌシャルむベント

  • 特兞報酬

    幎次瀟員旅行

  • 専門胜力開発

    職業蚓緎, 専門胜力開発

  • 䌑暇

    病気䌑暇, バケヌション䌑暇

続きを読む

説明

  • Provide exceptional post-purchase support to customers.
  • Resolve product inquiries and complaints promptly.
  • Maintain accurate records of customer interactions.
  • Assist customers with returns and exchanges.
  • Collaborate with other departments to enhance customer satisfaction.
  • Meet individual and team performance targets.
  • Stay updated on product knowledge and company policies.

芁件

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Less than 1 year of customer service experience, preferably in a call center environment.
  • Skills and Competencies: Proficiency in the English language, strong customer service orientation, excellent problem-solving abilities, and organizational skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product support while ensuring customer satisfaction.
  • Working Conditions: Office environment, with a possible rotation of shifts and call handling responsibilities.
  • Qualities and Traits: Must be a team player with strong interpersonal skills, able to communicate effectively, and demonstrate patience and empathy towards customers.
英語カスタマヌサヌビス問題解決組織スキル人物スキル察人スキルチヌムプレむダヌコヌルセンタヌ
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Rollen Regino

HR and Admin ManagerGladex Travel and Tours Corp.

今日オンラむン

勀務地

Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines

掲茉日 14 March 2025

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Gladex Travel and Tours Corp.

未出資

101-500 埓業人数

ホスピタリティず芳光

採甚䞭の件の求人を衚瀺

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