Admin After Sales
Gladex Travel and Tours Corp.
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
HMO
Others
Company Social Events
Perks Benefits
Annual Company Trip
Professional Development
Professional Development
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional after-sales support to customers.
- Resolve inquiries and issues via phone, email, or chat.
- Assist customers with product usage and troubleshooting.
- Process returns, exchanges, and warranty claims.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
- Identify opportunities for up-selling and cross-selling.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh Graduates or Students welcome.
- Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
- Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
Rollen Regino
HR and Admin ManagerGladex Travel and Tours Corp.
High response rate
Work Location
Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines
Posted on 14 March 2025
Similar Jobs
See moreCustomer Experience Team Lead
Gladex Travel and Tours Corp.Дин36.5-45.6K[Monthly]
On-site - Manila<1 Yr ExpBachelorFull-time
Rollen ReginoHR and Admin Manager
Retention Manager Native Indian Speaker
Pelicen Inc.Дин18.3-27.4K[Monthly]
On-site - Makati1-3 Yrs ExpHigh/Senior High SchoolFull-time
Pelicen Inc.HR Manager
Call Center Agent
MCINegotiable
On-site - ManilaFresh Graduate/StudentDiplomaFull-time
BossHR Manager
Customer Experience Associate
See Differently CorporationNegotiable
On-site - Manila1-3 Yrs ExpDiplomaFull-time
BossHR Manager
Customer Service Representative - eCommerce
AideyNegotiable
On-site - Manila1-3 Yrs ExpDiplomaFull-time
BossHR Manager
Gladex Travel and Tours Corp.
Unfinanced / Angel
101-500 Employees
Hospitality & Tourism
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.