Technical Support Specialist

Talent Outsourcing Channel (TORCH) Solutions

ДОМ54.6-72.8K[月絊]
オンサむト - 南ダバオ幎以䞊幎未満の経隓高卒正瀟員
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職務内容

犏利厚生

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    HMO

説明

  • Provide technical assistance and support for incoming queries and issues related to software and hardware.
  • Diagnose and troubleshoot technical problems via phone, email, and chat.
  • Document customer interactions and maintain accurate records of issues and resolutions.
  • Collaborate with team members to enhance customer service and improve product functionality.
  • Stay updated with the latest technology trends and product updates.

芁件

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: 1-3 years of technical support experience preferred.
  • Skills and Competencies: Proficiency in SaaS applications, excellent English communication skills.
  • Responsibilities and Duties: Provide help to customers, troubleshoot issues, and resolve technical queries.
  • Working Conditions: Flexible schedule with potential for remote work.
  • Qualities and Traits: Strong problem-solving abilities, patience, and a customer-focused attitude.
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Elizabeth Libre

RecruiterTalent Outsourcing Channel (TORCH) Solutions

3日以内にオンラむン

勀務地

215, Davao City. Davao City, Davao del Sur, Philippines

掲茉日 08 April 2025

Talent Outsourcing Channel (TORCH) Solutions

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Talent Outsourcing Channel Solutions

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