Details

• Salary Range: ₱25,000.00 - ₱35,000.00 / month (negotiable)
• Urgent hiring, 1 opening

Perks and Benefits

• 90% Work from Home (WFH) Setup
• Competitive Compensation
• HMO (Medical & Dental Coverage)
• Paid Leaves (Vacation, Sick, Bereavement, Single Parent, Maternity & Paternity)
• Paid Holidays Off
• Paid Saturdays and Bonuses
• Monthly Performance Bonus
• Allowance for Work Setup Upgrades
• Care Packages
• Fun Days, Coworking Days, Events, Expos, & Team Building Activities
• Employee Referral Bonus
• Skills Training Workshops
• Supportive & Dynamic Work Culture
• Community Involvement

Responsibilities

• Collect proofs of payment and accurately record transactions in the client database
• Assist in generating invoices and quotations based on client requests
• Address client inquiries regarding accounts, payment history, subscriptions, availed package details, and other finance-related matters
• Prepare and distribute Statements of Account to clients monthly via email
• Conduct regular calls to clients and maintain open lines of communication
• Collaborate with the finance team and other departments to ensure smooth operations and cascade necessary information as needed
• Contribute to the upkeep and accuracy of the client database, financial transactions, payment trackers, etc.

Qualifications

• Experience in finance, accounting, business administration, payment collection, or related fields
• Strong communication and negotiation skills as well as the ability to handle client interactions effectively
• Detail-oriented and proficient in maintaining accurate records
• Comfortable making calls and using various communication channels
• Bonus if proficient in using Google Sheets, including formulas for automations
• Ability to multitask and manage deadlines effectively
• Previous experience in customer service or finance roles is a plus
• Enthusiasm for contributing to a positive and collaborative work culture
• Good analytical, critical, and strategic skills
• Great planning and problem-solving skills

Please refer to job description.