Are you ready to make an impact? Join Infosys BPM as a Customer Service Specialist and jumpstart your career!

Key Responsibilities:

• Responding to queries and providing assistance for questions and problems.

• Following up with customers to ensure full resolution of issues.

• Running reports to analyze common complaints and problems.

• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions

Job Highlights:

• Competitive salary package

• HMO for employee and 2 dependents

• Performance bonus

• Career development opportunities

Qualifications

• At least 1st year completed in college no back subject

• Minimum 18 months relevant BPO work experience

• We are also accepting High School Graduate or Senior High School Graduate with minimum of 4 years BPO working experience

• With good communication skills

• Preferably with Telco experience but not required

• With no issues working onsite 100% in our Muntinlupa, Alabang office

• With no issues working on night shifts, shifting schedule, weekends & holidays

Why Infosys BPM Philippines:

• Quarterly Performance Bonus

• 24 Leaves annually

• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire

• Outstanding career development opportunities and fast track career progression

• Enjoy a fair work-life balance.

• Learning and Development Trainings

• We value Inclusion and Diversity

• Great Place to Work Certified

“We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines”

Please refer to job description.