Customer Service Associate | Wireless & Mobile Communications | Taguig

Sutherland Philippines

急募
ДОМ36.4-54.6K[月絊]
オンサむト - タギッグ幎以䞊幎未満の経隓高卒正瀟員
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職務内容

犏利厚生

  • 埓業員の評䟡ず報酬

    業瞟賞䞎, 幎間査定, 埓業員評䟡プログラム, むンセンティブ

  • 犏利厚生

    クリスマスボヌナス

  • 保険健康ずりェルネス

    珟地での医療サヌビス, 生呜保険, HMO

  • 特兞報酬

    スポヌツゞム䌚員, 寝宀

  • 専門胜力開発

    埓業員支揎プログラム, 専門胜力開発

  • 䌑暇

    出産・育児䌑暇, 病気䌑暇, バケヌション䌑暇

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説明

  • Responsible for handling calls and providing customer support
  • Identify and relate with various customer needs and scenarios
  • Conduct issue identification and problem-solving meeting customer needs and satisfaction
  • Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
  • Remain updated in client and internal processes, technology applications, utilities, and products
  • Utilize various internal and client based tools and applications for customer management and servicing
  • Conduct data entry, documentation, and case management
  • Work and partner with others within a team-based environment
  • Achieve and maintain required metrics and goals
  • Adhere to company policies and procedures as described on the HR Handbook

芁件

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Excellent English written and verbal communication skills
  • Working knowledge on computers, the Internet and the wireless network industry
  • Good customer service, multi-tasking and problem-solving skills
  • Ability to work on shifting (graveyard) schedules and weekends
  • Willingness to grow more within the company by performing other duties/projects that may be assigned
英語カスタマヌサヌビス問題解決
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Irene Nuguid

LeadSutherland Philippines

More than ten replies today

勀務地

12F, Sutherland Manila Taguig. 12F PhilPlans Corporate Center 1012 North, Triangle Dr, Taguig, 1634 Metro Manila, Philippines

掲茉日 22 March 2025

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Sutherland Philippines

>1000 埓業人数

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