Chat & Back Office Support (Pure Non-Voice)

Transec BPO Solutions Inc.

ДОМ35.3-44.1K[月絊]
ハむブリッドワヌク - パシグ幎以䞊幎未満の経隓倧卒正瀟員
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職務内容

犏利厚生

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    生呜保険, HMO

  • その他

    䌚瀟の゜ヌシャルむベント

  • 特兞報酬

    䌚瀟蚭備, 寝宀

  • 専門胜力開発

    職業蚓緎

  • 䌑暇

    誕生日䌑暇, 病気䌑暇, バケヌション䌑暇

続きを読む

説明

Why Join our Transec Team?

  • HMO with dependent, life insurance, & incentives
  • Permanent hybrid work setup
  • Great working environment with real work-life balance
  • Fun & engaging company-sponsored events


Prior BPO Experience is Required

Job objective

  • Provide a seamless and outstanding customer experience through chat, email, and back office support.

Essential Job Functions:

  • Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
  • Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

芁件

Skills & Qualifications:

  • Bachelor’s degree in any field, preferably an IT-related course.
  • Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
  • Work background in using chat and/or email communication is highly preferred.
  • Prior experience in a technical account is a huge plus.
  • Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
  • Must have excellent writing skills in English; good speaking skills in English.
  • Tech savvy with strong interest in learning new technology applications.
  • High attention to detail.
  • Willing to work on night shift.
コンピュヌタリテラヌトMS Officeカスタマヌオリ゚ンテッド
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Nikka Gutierrez

HR OfficerTransec BPO Solutions Inc.

3日以内にオンラむン

勀務地

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

掲茉日 07 June 2025

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