Metacom Careers Call Center Agent

Call Center Agent

Metacom Careers

Дин45.5-63.7K[月給]

オンサイト - タギッグ新卒/学生専門学校正社員

職務内容

福利厚生

休暇
忌引休暇, 誕生日休暇, 慰安休暇, 家族介護休暇, 出産・育児休暇, 育児休暇, ひとり親休暇, 女性特別休暇

説明

Respond to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Resolve customer complaints effectively and efficiently.
Maintain customer records and follow up on issues.
Work collaboratively within a team to meet performance targets.
Participate in training sessions to improve skills.

要件

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
Working Conditions: Typically in a call center environment with standard office hours.
Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.

対人スキル販売力英語カスタマーサービススケジューリング問題解決チームプレイヤー

Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

応答率が高い

勤務地

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

掲載日 04 June 2025