A healthcare account BPO (Business Process Outsourcing) job typically involves providing customer support and administrative services for healthcare-related businesses, often in a call center or remote setting. Responsibilities include handling customer inquiries, resolving issues, processing claims, and managing patient data

Key Responsibilities:

• Customer Service:
• Responding to customer inquiries via phone, email, or chat regarding healthcare services, insurance, benefits, and billing. 

Claims Processing:

Assisting with the processing of insurance claims, including submitting, tracking, and following up on claims. 

Data Entry and Management:

Accurately recording and updating patient information in healthcare management systems. 

Compliance:

Ensuring adherence to healthcare regulations, such as HIPAA, and following company policies and procedures. 

Communication:

Providing clear and concise information to customers about healthcare plans, policies, and procedures. 

Sales and Promotion:

May involve promoting healthcare products, services, or plans to potential customers. 

Problem Resolution:

Addressing and resolving customer complaints, claims issues, and other healthcare-related concerns. 

COLLEGE GRADUATE WITH OR WITHOUT BPO EXPERIENCE

2 yrs COLLEGE UNDERGRADUATE ( Completed all 4 sems )With 1 yr bpo experience

Good Communication Skills

Salary: PHP 19,000 - 23,000 + 20% Night Differentials + HMO day 1 For employee + 13th and 14th Month Pay

Retirement Plan

Excluding benefits

90% Passing Rate

Pure virtual process via MS TEAMS (required laptop or desktop) 1 Interview only And Assessment

Will Provide Some Tips for interview and assessment