Customer Service Agent
Enduraland Development Corp
Descripción del trabajo
Descripción
- Monitor, receive, and manage incoming digital leads from various online platforms.
- Qualify leads through digital engagements (calls, emails, chats) based on predefined criteria.
- Ensure proper tagging, documentation, and CRM input each lead.
- Assign and coordinate qualified leads to appropriate sales agent based on availability, location, or project expertise.
- Track and follow up on leads status and progress through the sales pipeline
- Collaborate with digital marketing team to evaluate lead sources and campaigns.
- Generate weekly and monthly lead performance reports and analytics
- Provide recommendations to improve lead conversion strategies
- Assist in the development and optimization of the lead nurturing process and workflows
Requisito
- Graduate of vocational or Bachelor's degree
- With experience in CRM
- With experience in customer service
- Willing to report once a week on-site in Makati or Cavite
Junjie Balidio
Recruitment OfficerEnduraland Development Corp
Activo en tres días
Ubicación laboral
Unit 203, ENDURALAND DEVELOPMENT CORPORATION, Unit 203, Citimotors Building, Pasong Tamo, Cor Don Bosco, Makati, Philippines
Publicado el 22 May 2025
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