Customer Service Representative

Miranda HR

Дин35.2-44K[Monthly]
On-site - Pasig<1 Yr ExpHigh/Senior High SchoolFull-time
Share

Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

Description

  • Respond to customer inquiries via email or chat.
  • Provide accurate information on products and services.
  • Resolve customer complaints and issues efficiently.
  • Document interactions in the CRM system.
  • Maintain a high level of professionalism and empathy.
  • Meet performance goals and metrics consistently.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience preferred.
  • Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills, and familiarity with Salesforce.
  • Working Conditions: Office environment, often involving extended periods on the phone.
  • Qualities and Traits: Strong communication skills, patience, empathy, and adaptability.
Customer ServiceEnglish Language
Preview

Rei Flores

HR OfficerMiranda HR

High response rate

Working Location

Silver City 3 Bldg.. Central Ave, Pasig, Metro Manila, Philippines

Posted on 05 September 2025

Explore similar jobs

View more similar jobs

Miranda HR

No financing required

51-100 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.