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Cloudstaff
Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
- Employee Recognition and Rewards
Home Office Budget, No Monitoring System, No Politics at Work
- Perks Benefits
Pay in Crypto, Telecommunication Allowance
- Time Off & Leave
Paid Time Off
Responsibilities:
1. Provide customer support through phone, email, live chat, and other communication channels.
2. Handle customer inquiries, complaints, and feedback, and follow up to ensure resolution and customer satisfaction.
3. Develop a thorough understanding of the company’s products and services to provide accurate and professional responses.
4. Record and organize customer issues, regularly report to supervisors, and assist in improving service processes.
5. Perform other related tasks as assigned by the department.
Django Wang
HR DirectorNovaX
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