Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Serve as the first point of contact for customer inquiries.
- Resolve customer issues and provide accurate information.
- Maintain a positive and empathetic demeanor.
- Document interactions and follow up as necessary.
- Collaborate with team members to improve service quality.
- Meet performance metrics and goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Suitable for fresh graduates or students seeking their first professional role.
- Skills and Competencies: Proficiency in English, customer service excellence, call center experience, familiarity with sales pipelines, strong work ethic, and effective problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, provide support, manage call logs, and assist in resolving issues.
- Working Conditions: Office environment with potential for call center shifts; may involve handling high call volumes.
- Qualities and Traits: Positive attitude, patience, strong communication skills, adaptability, and a team-oriented mindset.
Kim Siguenza
HR OfficerJetSon Manpower Agency
High response rate
Working Location
Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines
Posted on 04 September 2025
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