Case Management Associate (Logistics)
PH Global Jet Express Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Professional Development
Work-Life Balance
Dependent Care
- With at least 1-2 years of experience, preferably with a logistics background
- Good excel and communication skills
- Focus on investigation and determining liable regions for (lost, delay, damage) parcels
- Investigation or paralegal background is acceptable
- Review and evaluate logistics-related claims, including freight charges, delivery discrepancies, damages, losses, delays, and contract compliance.
- Investigate each case by gathering shipment records, tracking data, carrier communications, and contractual terms.
- Prepare arbitration files, supporting evidence, and case summaries for internal decision-makers or external arbitrators.
- Facilitate resolution between carriers, customers, and internal stakeholders through negotiation or mediation.
Sheilla Recruitment
Recruitment SpecialistPH Global Jet Express Inc.
Working Location
22nd, Robinsons Cyberscape Beta. 27th and 32nd Topaz and, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines
Posted on 16 December 2025
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