***PLEASE READ BEFORE APPLYING***

We are seeking a highly organized, creative, and proactive Virtual Assistant (VA) to provide a blend of administrative, compliance, and database coordination for a leading Real Estate Agency in Australia.

Key Responsibilities

Database & CRM Support

• Managing contact and property records, including identifying and merging duplicates
• Adding and updating contacts and properties within internal platforms
• Handling unsubscribe/resubscribe requests
• Conducting data imports and exports
• Completing Pricefinder imports and managing research-related data
• Maintaining holding areas and ensuring data cleanliness
• Adding alerts and maintaining communication preferences

Marketing & Communications

• Preparing suburb reports, case studies, and market share summaries
• Assisting with SMS communications (Loan Market SMS, Just Sold SMS)
• Coordinating digital correspondence and notifications
• Supporting email and campaign tools for targeted communications
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Property Management & Compliance

• Uploading Strata Notices and key documentation into PropertyTree
• Recording Water Efficiency and Smoke Alarm updates
• Assisting with lease renewal documentation
• Managing reservation tracking through paperless systems
• General support with agreement processing and redirections

What We’re Looking For

• Mandatory experience with VaultRE, Outfit, PropertyTree, and Designly
• Has proven experience as a Virtual Assistant for an Australian client.
• Possesses a strong background in real estate, specifically in Australia
• Strong attention to detail and excellent organisational skills
• Confident navigating multiple software platforms
• Ability to prioritise tasks in a fast-paced environment
• Has clear and confident English communication skills
• A proactive approach to problem-solving and process improvement

This Role is Not for Individuals Who:

• Have no proven experience as a Virtual Assistant for an Australian client
• Don’t have any experience or familiarity with VaultRE, Outfit, PropertyTree, and Designly
• Cannot manage competing deadlines or high-volume administrative tasks.
• Do not have prior experience with clients who handle Real Estate and Property Management in Australia and New Zealand