Trainer
Global Strategic
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment, Parking Space, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Deliver engaging and effective training sessions for new hires, upskilling programs, and process refreshers within a BPO setting.
- Conduct training needs analyses to identify skill gaps and design tailored training solutions.
- Create, update, and maintain training materials, presentations, and guides specific to the BPO industry.
- Evaluate training effectiveness through assessments, feedback, and performance metrics.
- Collaborate with management to align training programs with organizational and client-specific objectives.
Requirements
- Bachelor’s degree required.
- Excellent oral and written communication skills.
- Minimum 1 year in a BPO environment with multinational clients; learning and development experience is a plus.
- Expertise in training delivery, presentation, demonstration, and training needs analysis.
- Familiarity with modern training tools and ability to assess and improve training effectiveness.
Pamela Henessy Palma
RecruiterGlobal Strategic
High response rate
Working Location
Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines
Posted on 17 July 2025
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