Trainer
Global Strategic
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment, Parking Space, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Deliver engaging and effective training sessions for new hires, upskilling programs, and process refreshers within a BPO setting.
- Conduct training needs analyses to identify skill gaps and design tailored training solutions.
- Create, update, and maintain training materials, presentations, and guides specific to the BPO industry.
- Evaluate training effectiveness through assessments, feedback, and performance metrics.
- Collaborate with management to align training programs with organizational and client-specific objectives.
Requirements
- Bachelor’s degree required.
- Excellent oral and written communication skills.
- Minimum 1 year in a BPO environment with multinational clients; learning and development experience is a plus.
- Expertise in training delivery, presentation, demonstration, and training needs analysis.
- Familiarity with modern training tools and ability to assess and improve training effectiveness.
Pamela Henessy Palma
RecruiterGlobal Strategic
Reply 0 Times Today
Working Location
Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines
Posted on 17 July 2025
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