Technical Support Representative

Metacom Business Process Outsourcing Solution Inc.

Дин52.5-61.3K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Dental Insurance, Disability Insurance, Life Insurance, HMO

  • Perks Benefits

    Free Meals

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave

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Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnose and troubleshoot technical problems, documenting solutions for future reference.
  • Communicate clearly and effectively with customers to ensure satisfaction.
  • Collaborate with engineering teams to resolve complex issues.
  • Maintain a positive attitude and provide exceptional customer service.
  • Educational Qualifications: Completed at least 2 years in college with no back subjects.
  • Experience Level: 3-5 years of experience in technical support or customer service.
  • Skills and Competencies: Proficient in English; strong CSR background; rider support experience; excellent teamwork and communication skills.
  • Responsibilities and Duties: Provide technical assistance, resolve customer inquiries, and ensure customer satisfaction.
  • Working Conditions: Fast-paced environment; may require shift work and remote support.
  • Qualities and Traits: Problem solver, empathetic listener, detail-oriented, and adaptable.
English LanguageCSRRider SupportTeamworkExcellent Communication Skills
Preview

Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Active today

Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 08 September 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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