テクニカルサポート担当者

株式会社ユートピア

Дин142.4-284.9K[Monthly]
Hybrid - Shibuya KuNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Allowance

    Overtime allowance, Holiday allowance, Night shift allowance, Position allowance, Qualification allowance, Commuting allowance

  • Childcare & nursing care

    Short-time work system

  • Congratulations & condolences & disasters

    Birth gift

  • Insurance & Medical

    Health check-ups

  • Self-enlightenment

    Providing and subsidizing e-learning and correspondence courses, Book purchase subsidy

  • Vacation

    Annual paid leave, Menstrual leave, Maternity leave, Postpartum leave, Childcare leave, Nursing care leave, Summer leave, Year-end and New Year holidays, Celebration and condolence leave

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Description

  • 顧客の技術的問題を解決する。
  • 製品の使用方法に関するサポートを提供する。
  • 電話、メール、チャットを通じて顧客とコミュニケーションを行う。
  • 問題の診断とトラブルシューティングを行う。
  • 必要に応じて、エスカレーションを行う。

Requirements

  • 教育資格: 大卒
  • 経験レベル: IT技術者としての経験不問
  • スキルと能力: 何らかのプログラミング言語の経験または勉強経験のある方
Working Hours:

No Specified Working Hours·・実働：8時間（9:00～18:00） ・休憩：1時間 ・残業時間：月平均15時間ほど ・社会人経験10年未満の方、歓迎します！

Holidays and Work Styles:

Full Two-Day Weekends (Saturdays, Sundays, and Public Holidays Off)·More than 120 Annual Holidays·Summer Vacation·Year-End and New Year Holidays

Social Insurance:

Health Insurance·Welfare Pension Insurance·Employment Insurance·Nursing Insurance·Workers' Compensation Insurance

Period of Contract:

Non-fixed

Passive Smoking Measures:

No Smoking Indoors

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恵里奈 中山

採用担当株式会社ユートピア

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Working Location

代々木1-43-7

Posted on 14 April 2025

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