Technical Support Representative
J-K Network Services
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.
Position: Technical Support Representative
Company Industry: BPO
Work Location: Clark Pampanga
Work Schedule: Shifting schedule
Salary: Php 30,000 - 40,000
Work Set Up: On-site
JOB REQUIREMENTS:
- At least High School Graduate
- With 2 years Customer Care Experience or 6 months–1-year Technical Support experience
- Typing speed of at least 30 WPM with 85% accuracy (Voice)
- Can Start ASAP.
- Willing to work onsite in Clark, Pampanga
JOB RESPONSIBILITIES:
- Provide technical support and assistance to clients/customers
- Handle troubleshooting and resolve IT-related concerns
- Deliver high-quality customer experience via voice support
- Document and escalate issues when necessary
- Collaborate with team members to achieve performance goals
RECRUITMENT PROCESS: (ONLINE)
- HR Interview
- Hiring Manager Interview
- Job Offer
Noel J-K Networks
RecruiterJ-K Network Services
Reply 9 Times Today
Working Location
SM City Clark - East Wing. SM Clark, Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, 2009 Pampanga, Philippines
Posted on 07 November 2025
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