Helpdesk Support
Delsan Office System Corp.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Time Off & Leave
Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Responsibilities
- Provides first-level technical support to end-users via phone, email, or ticketing system.
- Assist users in resolving hardware and software-related issues promptly.
- Create service tickets for proper coordination to technical department.
- Investigating and diagnosing incidents and researching solutions.
- Providing status on service request to customers.
- Escalating incidents and service requests to the next level of support.
Job Requirements
- Bachelor's/College Degree
- Minimum of 1 year experience
- Pay attention to details
- Have business awareness
- Consistency of tickets and email update
Jane Margareth Sol
HR GeneralistDelsan Office System Corp.
Reply 1 Time Today
Working Location
7893 Lawaan, 7893 Lawaan, Village, Makati, 1203 Kalakhang Maynila, Philippines
Posted on 06 January 2026
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