Over-All Responsibility

The Sales Supervisor / Team Leader is responsible for driving sales growth and company awareness. Performs strategic planning, manning agency analysis, and company performance monitoring of the Sales Team Leader and Sales Associates.

Functions and Responsibilities

• Manage the entire sales team, including hiring, training, and handling personal issues.
• Ensure the sales team consistently achieves excellent results in promoting products or services.
• Set and manage monthly sales targets, ensuring quotas are met.
• Prepare and monitor the team’s budget and approve expenditures such as transportation, agency representation, and rebates.
• Monitor daily processes and account activities to ensure smooth operations.
• Track and analyze sales statistics based on quantitative metrics.
• Nurture relationships with borrowers, contact persons, and manning agencies.
• Handle and resolve escalated customer issues related to products or customer service.
• Take charge of departmental reports and actively participate in yearly strategic planning.
• Contribute innovative ideas to improve team performance and achieve company goals.
• Represent the sales team in official business and marketing activities outside the office.
• Actively participate in company activities and foster a positive team environment.
• Submit key result areas (KRA) of Senior Sales Executive and Sales Executive.
• Provide direct reports to the Vice President for Business Relation and the President regarding sales performance updates.
• Adhere to all company policies and guidelines.