Key Responsibilities:

• Conduct outbound calls to promote and sell products/services, nurturing leads and driving sales
• Maintain consistent follow-up with customers to ensure continued interest and engagement
• Tailor conversations to meet customer needs, ensuring personalized service and recommendations
• Handle customer inquiries professionally, addressing concerns and questions promptly
• Adhere to ethical sales practices, company policies, and quality standards, avoiding misleading claims
• Collaborate with other departments to refer customer needs and inquiries as appropriate
• Work towards and achieve sales targets while maintaining a high level of customer satisfaction

Qualifications & Experience

• Bachelor’s degree in English, Communications, Marketing, or a Business-related field
• High School or Senior High School Graduate
• At least 6 months of BPO experience (voice-based)
• Prior sales experience (BPO or Non-BPO)
• Ability to manage high call volumes and meet sales quotas consistently
• Strong communication and behavioral competencies with a professional demeanor
• Goal-driven and proactive, with a strong desire to succeed



Nice to Have:

• Experience with cold calling/warm calling and sales techniques
• Proficiency in Microsoft Office applications
• Familiarity with sales tools and techniques that enhance performance
• Motivated and target-driven, with a proven sales track record