- Ensure high levels of customer satisfaction through excellent sales service

- Assess customers needs and provide assistance and information on product features

- Welcome customers to the store and answer their queries

- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

- “Go the extra mile” to drive sales

- Maintain in-stock and presentable condition assigned areas

- Actively seek out customers in store

- Remain knowledgeable on products offered and discuss available options

- Process POS (point of sale) purchases

- Cross sell products

- Handle returns of merchandise

- Team up with co-workers to ensure proper customer service

- Build productive trust relationships with customers

- Comply with inventory control procedures

- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

• At least High School Graduate or College level
• Experience in Sales is a plus but not required