·      Design and build automation solutions (processes and workflow) in accordance with agreed principles and that meet business needs, estimating the level of effort required to configure/deliver RPA processes, working closely with the different stakeholders

·      Explore issues and/or needs to establish potential causes, related issues and barriers and working closely with team to ensure agreed data streams are maintained

·      Work on multiple phases of the process automation projects as per WTW best practice

·      Conduct testing, ensuring project documentation is updated and all required approvals are secured for automation projects to be implemented

·      Deliver robust RPA solutions with clear, detailed, and accurate supporting documentation

·      Review design solutions of junior developers, making sure the most appropriate solution is selected and ensure efficient use of resources

·      Contribute to WTW Retirement RPA strategy and assess new automation opportunities

·      Incident management, including root cause analysis, clean up and prevention of future occurrences: on-call support may be required

·      Help prioritize and direct technical tasks across Automation team

·      Report to Automation Lead and manage delivery milestones and workload

·      Coach and mentor junior developers

·      Provide training to users

·      Work closely with other developers, business analysts, internal stakeholders and external providers

·      Academic Degree in Computer Science, Engineering, Mathematics, Information Management or similar fields of studies

·      Professional Experience in RPA development (e.g. UiPath, Blue Prism, Power Automate Desktop, Automation Anywhere) or object-oriented languages

·      Practical experience in standard process analysis tools, requirements gathering, process mapping, and flow chart diagramming

·      Solid understanding of business challenges and how technical solutions using RPA can support WTW business needs

·      Experience of working on multiple projects simultaneously, multi-tasking and working to deadlines

·      Demonstrated stakeholders facing experience and partnering with different colleagues to fully understand their context and objectives and drive successful outcomes

·      Fluent written and verbal communication skills in English

·      Excellent analytical, problem solving and communication skills

·      Willingness to learn, share knowledge and adapt in a constantly-changing fast-paced environment